What This FAQ Covers
Most questions we receive fall into three areas: how to fund your account using local wallets, how withdrawals are processed and verified, and what to do when something does not go as expected. For deposits, the flow is straightforward — open your bKash, Nagad, or Rocket app, send to the account number shown on the deposit screen, and confirm with your PIN.
The transaction reference appears in your account wallet within a short window after the transfer clears. Withdrawals follow a verification step where the wallet number on your account must match the one you withdraw to. If you are accessing from Dhaka or anywhere else in Bangladesh, eligibility depends on your local law and the regions we currently support. We have written each
answer below the way our cashier desk would explain it — direct, with the actual step included.
- bKash Deposit Path
- Nagad Transfer
- Rocket Payment
- Account Wallet